Return and Refund Policy
30-Day Satisfaction Guarantee
At Steel Slicer, we take pride in delivering top-tier knives, axes, and tactical gear. We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a 30-day satisfaction guarantee.
Return Conditions
To be eligible for a return, your item must meet the following conditions:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- You must provide proof of purchase (order confirmation or receipt).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment. Please allow some time for the refund to reflect in your account.
Exchanges
We offer exchanges for items that are defective or damaged. If you need an exchange for the same item, please contact our customer support within 30 days of your purchase.
Shipping Costs
Shipping costs for returning your item are your responsibility. Shipping costs are non-refundable.
Policy Changes
Steel Slicer reserves the right to modify or amend this policy at any time. Any changes will be updated on this page.